Online Bill Pay
Make a payment online through our Patient Portal or contact our billing team at (312) 279-9981 x6.

To pay through our Patient Portal:
1. Log in to your portal account
2. Click on the “Bills” Icon at the top
3. Choose your payment option
4. Click “Make Payment
5. Fill out the Card and Customer Information
6. Select “Make Payment”

Financial Responsibility
You are financially responsible for the cost of the mental health services provided to you or your dependent(s) including but not limited to deductibles, copayments, coinsurance, non-covered services, late cancellations, and missed appointments.

Forms of Payment
We accept cash, checks, debit cards, and most major credit cards.

Credit Card on File
We require a valid credit card to be on file.    MBC Credit Card Form

Payment Plan
Please contact our billing manager about payment plan options. billing@mindbodycoopchicago.com

Insurance-Based Clients- Billing & Payment Process
You are responsible for any co-payment, co-insurance or deductible at each visit, in accordance with your insurance policy.

1. We submit patient claims to insurance.
2. When we receive the explanation of benefits (EOB) showing the patient’s responsibility (co-payments, deductibles, etc) if the patient has a balance, a statement is sent to the patient portal and the patient is notified via text/email.
3. We charge the credit card we have on file for the balance due.

Insurance Updates
If there are any changes to your insurance, please provide us with your updated insurance information:  Insurance Update Form.     If your insurance becomes inactive, please note that you will be considered self-pay and be responsible for paying our self-pay rates prior to any future appointments.

Contact our Mind Body Co-op Billing Department with any questions.
(312) 279-9981 x6
billing@mindbodycoopchicago.com